Revenue Officers

Our Public Sector Client is looking for multiple Revenue Officers to join their team on a 6 month contact initially.

You will administer council tax and business rates, ensuring accurate and prompt billing, collection, and recovery of accounts.

Key job outcomes/accountabilities

• Obtain and assess information to determine local taxation liability in accordance with legislation. This includes determination and allowance of discounts, reliefs, and exemptions.
• Accurately update and maintain the revenues databases to ensure prompt and accurate billing, collection, and recovery of accounts
• Respond appropriately to enquiries received from citizens, businesses and agents and action amendments to accounts.
• Agree repayment plans and determine appropriate recovery action that takes account of the person’s circumstances whilst maximising collection.
• Contribute to the review of working practices, procedures, and documents by making suggestions for improvement in service delivery and performance.
• Take part in the training or coaching of other colleagues either on a one-to-one basis or in a formal training environment e.g. to assist with the induction of new staff.

For this role, the client is looking for candidates with working knowledge of NEC Revs and Benefit and (email address removed).

If this role is of interest and you meet the above criteria, then please apply immediately