Description
Senior Application Support Officer
£316.42 Daily Rate – PAYE
£400 Daily Rate – UMBRELLA
Full Time
3 Month Contract Initially
Bristol – 2 days onsite per month
The Senior Application Support Officer is responsible for day to day supervision and management of an identified area of the Application Support Team.
The team are responsible for managing the day to day running of the City Councils IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders.
The postholder will be responsible for a team of up to 10 officers who carry out monitoring, advise, and upkeep of IT systems/processes and liaison with stakeholders/suppliers. To help planning, productivity and functioning of the team.
The postholder will oversee team development of systems and processes to ensure effective running of IT systems and recording of data in line with statutory legislation changes; change programmes and data protection/GDPR.
This is a temporary position for a maximum period of 11 weeks to support us with some specific project work relating to our clients Finance system - Unit 4 ERP
Experience in:
- Using and developing a wide range of U4ERP modules including GL, AR, AP, Planner and logistics
- 2nd line support and issue resolution
- System upgrades
Report writing skills including:
- Good SQL knowledge
- Report Studio including XtraReports
- Information browsers & Analysis
If this role is of interest and you meet the above criteria, then please apply immediately
