Homelessness Review Officer

Our public sector client is seeking an experienced Homelessness Review Officer to lead and manage statutory housing reviews under Part 7, Section 202 and, where required, Part 6 of the Housing Act 1996. This role is predominantly remote with occasional travel to Northamptonshire.

You will ensure all decisions made by the Housing Advice and Options Service are legally compliant, fair, and robust while delivering a high standard of service to applicants.

Key Responsibilities:

• Lead and manage statutory reviews ensuring that all reviews are completed within statutory timescales and in accordance with relevant legislation, case law, and best practice.
• Ensure that all decisions are robust, defensible, and legally sound by providing expert oversight, quality assurance, and feedback to decision-makers.
• Manage a personal caseload including complex and high-profile reviews ensuring detailed investigations, clear communication with applicants, and high-quality decision letters are produced.
• Liaise with internal and external stakeholders, including legal representatives, advocacy groups, and partner agencies, to ensure transparency, fairness, and effective communication throughout the review process.

Requirements:

• Experience as a Homelessness Review Officer, specifically handling Section 202 housing reviews (MUST HAVE TWO YEARS).
• Strong understanding of homelessness legislation, case law, and housing allocation policies.
• Ability to work independently in a remote/hybrid environment, with occasional travel to meet customers.
• Excellent communication, decision-making, and analytical skills.

This is a fantastic opportunity to join an established organisation with flexible working and potential for contract extensions