CRM Analysis Manager

Posted by  on 
May 26, 2021

Job details

at SOLOS Consultants
Location Milton Keynes, United Kingdom
Date Posted May 26, 2021
Category Digital/Marketing
Job Type Permanent
Salary £41,000 - £46,000 + fantastic package
Start Date ASAP


Our renowned client is currently looking to recruit a CRM Analysis Manager on a permanent basis, initially based from home however once restrictions are lifted in the Milton Keynes Office.

The successful candidate will have previous experience leading a technical team (ideally CRM focussed), have worked within a communications / marketing delivery environment and have designed and implemented MI dashboards. Within the role you will be working on transformation projects and be managing a small team of analysts to ensure marketing communication plans are implemented and MI dashboards are provided for performance reporting etc..

Key duties

  • Manage a small team of analysts, providing leadership, coaching and motivation for the team.
  • Undertake analysis to provide insight and recommendations to improve the effectiveness of communications through segmentation and propensity modelling.
  • Design and implement MI dashboards that provide insight into all aspects of the performance of the communications.
  • Work collaboratively with our Marketing and Communications colleagues to devise and implement suitable test and learn strategies to effectively and robustly evaluate the performance of the communication plans.
  • Liaise effectively with key stakeholders at all levels, building strong working relationships and identifying and gaining agreement on collective objectives.
  • Ensure adherence to the data protection and information security policies applied.
  • Deliver the marketing communications plans by making accurate and timely selections, doing so in an efficient manner and adhering to customer preferences and data protection policies.

This is a fantastic opportunity to join an established organisation that offer a fantastic package and potential for personal development and progression.

The ideal candidate will be confident working with Microsoft Applications and specialist data visualisation applications (Tableau, MC Power BI etc.)

  • CRM (Customer Relationship Management) Analysis Manager
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