Job details

Welsh Speaking Service Desk Anaylst

at Solos Consultants
Location WF17, United Kingdom
Date Posted September 7, 2017
Category IT & Communications
Job Type Permanent
SOLOS Ref JK-WEL-SDA
Salary £19500/annum +20% language allowance
Start ASAP
Contact Jeni Kremer

Description

Our client is actively recruiting for a Welsh speaking, Service Desk Analyst to join a large IT services company, in the Yorkshire area.

The successful candidate must speak fluent Welsh in order to liaise with staff and customers over the phone (written welsh not needed). You must be able to effectively work on a busy helpdesk fielding calls and offering 1st line support on a daily basis. You should be able to communicate well with people on all levels, interpret the issues in order to resolve first hand, raise and close completed tickets and escalate issues to high tiers when needed.

Please note candidates who don’t speak fluent welsh will not be considered for this role- it is vital candidates can communication effectively.

This is a fantastic permanent opportunity to join a large organisation, where skills and experience will be utilised within the business.

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