IT Service Analyst
|at SOLOS Consultants Ltd|
|Location||Wellingborough, United Kingdom|
|Date Posted||February 28, 2019|
IT & Communications
|Salary||£12 - £13/hour|
Our client is looking to recruit an IT Service Analyst for an immediate start.
The successful candidate will have previous experience within an IT Service Desk environment and must feel comfortable liaising over the phone with the public.
The role will entail working within a busy, fast paced environment, where you will be the first point of contact for IT users across the business who have IT issues. You will be ensuring all technical issues and incidents are dealt with or escalated in accordance with service level agreements, professionally logging all issues via an online system and liaising constantly with both clients and colleagues.
We are looking for someone with a friendly and confident nature who has a keen interest in the IT sector and can pick up new systems easily. Experience working with MS Office, Windows Desktop OS and Active Directory will be preferred.
If you feel you have the relevant experience needed to undertake this role, please apply immediately.